ticket-commandments

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{"color": 2341500, "title": "The 10 Commandments of Ticket Etiquette", "description": "1. KEEP IT PROFESSIONAL. \n2. Be polite\n3. Use appropriate language\n4. If another staff member is taking it, stay out of their way\n5. If someone asks for help, prompt them to open a ticket\n6. If another staff member asks for help with a ticket, then you can help out\n7. If you have to leave in the middle of helping a ticket, turn it over to someone else first\n8. If you don't know the answer to a user's question, ask another staff member\n9. Don't close the ticket until you're completely sure the member doesn't need more help.\n*i couldn't think of a 10th*"}

Raw JSON

{
  "id": 393573,
  "created_at": "2020-10-26T14:25:04.000Z",
  "tag_name": "ticket-commandments",
  "nsfw": false,
  "owner_id": "642416218967375882",
  "uses": 4,
  "description": null,
  "restricted": false,
  "shared": false,
  "deleted": false,
  "safe": "unrated",
  "hidden": false,
  "guild_id": "706271127542038608",
  "sharer": "642416218967375882",
  "content": "",
  "embed": "{\"color\": 2341500, \"title\": \"The 10 Commandments of Ticket Etiquette\", \"description\": \"1. KEEP IT PROFESSIONAL. \\n2. Be polite\\n3. Use appropriate language\\n4. If another staff member is taking it, stay out of their way\\n5. If someone asks for help, prompt them to open a ticket\\n6. If another staff member asks for help with a ticket, then you can help out\\n7. If you have to leave in the middle of helping a ticket, turn it over to someone else first\\n8. If you don't know the answer to a user's question, ask another staff member\\n9. Don't close the ticket until you're completely sure the member doesn't need more help.\\n*i couldn't think of a 10th*\"}",
  "last_fetched": "2026-10-20T22:53:47.586Z"
}