supportinfo

PrivateRestrictedunrated

Content

2 lines
{require:767450586765328435}
{delete}

Embed

1 line
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Raw JSON
{
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  "created_at": "2020-10-11T09:07:18.000Z",
  "tag_name": "supportinfo",
  "nsfw": false,
  "owner_id": "358325195443798020",
  "uses": 9,
  "description": null,
  "restricted": true,
  "shared": false,
  "deleted": false,
  "safe": "unrated",
  "hidden": false,
  "guild_id": "726916373892300850",
  "sharer": "358325195443798020",
  "content": "{require:767450586765328435}\n{delete}",
  "embed": "{\"color\": 2223525, \"title\": \"**__Your job as a support team member:__**\", \"fields\": [{\"name\": \"**__Follow this list when someone opened a ticket:__**\", \"value\": \"** **\\n**1.** Ask what they need help with.\\n\\n**2.** Answer their question / help them with what they need help with.\\n\\n**3.** If they are rude, use tickets in the wrong way etc, ping a mod and tell them to warn the person.\\n\\n**4.** Once the problem is solved use `=close` to close the ticket.\\n** **\", \"inline\": false}, {\"name\": \"**__To do when there are no open tickets.__**\", \"value\": \"*Check in the channels and see if someone needs help. Always try to help people and be nice!*\", \"inline\": false}], \"footer\": {\"text\": \"{server}\", \"icon_url\": \"{server(icon)}\"}, \"description\": \"*Helps guide you as a support team member.*\\n\\n** **\"}",
  "last_fetched": "2026-10-20T22:42:51.412Z"
}