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{=(url):https://littlebigsnake.zendesk.com}
{=(name):LBS ZENDESK}
{=(t1):1. **Account & Login**}
{=(d1):**Signing In**
- [How do I sign in to a registered account on web?](https://littlebigsnake.zendesk.com/hc/en-us/articles/5382976338455-How-do-I-sign-in-to-a-registered-account-on-web)
- [How do I sign in to a registered account on mobile?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360063706173-How-do-I-sign-in-to-a-registered-account-on-mobile)
- [How do I reset my password?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051639033-How-do-I-reset-my-password)
**Account Recovery**
- [I lost my account!](https://littlebigsnake.zendesk.com/hc/en-us/articles/36608073102871-I-lost-my-account)
- [My account was hacked. What should I do?](https://littlebigsnake.zendesk.com/hc/en-us/articles/40044233948823-My-account-was-hacked-What-should-I-do)
**Account Settings**
- [How do I find my account ID?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052273733-How-do-I-find-my-account-ID)
- [How do I change my registration? (Email or Login Method)](https://littlebigsnake.zendesk.com/hc/en-us/articles/36607741154839-How-do-I-change-my-registration-Email-or-Login-Method)
- [How do I change my username?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7899279452183-How-do-I-change-my-username)
- [How do I change my game language?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7412534328855-How-do-I-change-my-game-language)
**Account Deletion**
- [How do I delete my account?](https://littlebigsnake.zendesk.com/hc/en-us/articles/9207092570775-How-do-I-delete-my-account)}
{=(t2):2. **Purchases, VIP & Rubies**}
{=(d2):**Purchases & Missing Items**
- [Purchase Not Received – Missing Rubies, VIP & In-Game Items](https://littlebigsnake.zendesk.com/hc/en-us/articles/38483218794647-Purchase-Not-Received-Missing-Rubies-VIP-In-Game-Items)
**VIP Subscriptions**
- [How do I upgrade my account to VIP?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051565173-How-do-I-upgrade-my-account-to-VIP)
- [How do I upgrade from monthly VIP to annual VIP?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051872893-How-do-I-upgrade-from-monthly-VIP-to-annual-VIP)
- [How do I cancel my subscription? (Browser only)](https://littlebigsnake.zendesk.com/hc/en-us/articles/360050786694-How-do-I-cancel-my-subscription-Browser-only)
- [How do I cancel my subscription? (iOS)](https://littlebigsnake.zendesk.com/hc/en-us/articles/360058833533-How-do-I-cancel-my-subscription-iOS)
- [How do I cancel my subscription? (Android)](https://littlebigsnake.zendesk.com/hc/en-us/articles/360058826073-How-do-I-cancel-my-subscription-Android)
**Refunds & Payment Methods**
- [Why is my prepaid or gift card not working?](https://littlebigsnake.zendesk.com/hc/en-us/articles/4418747869335-Why-is-my-prepaid-or-gift-card-not-working)
- [How do I update my payment method? (Web only)](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051111654-How-do-I-update-my-payment-method-Web-only)
- [How can I get a refund?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360062003634-How-can-I-get-a-refund)
**Purchase Safety**
- [Why do Rubies cost different prices in different countries?](https://littlebigsnake.zendesk.com/hc/en-us/articles/41237891083671-Why-do-Rubies-cost-different-prices-in-different-countries)
- [Can I buy or receive rubies from another player?](https://littlebigsnake.zendesk.com/hc/en-us/articles/40044410865175-Can-I-buy-or-receive-rubies-from-another-player)}
{=(t3):3. **Technical Help**}
{=(d3):**Lag, Loading & Performance**
- [Why is the game lagging and what can I do about it?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360050941454-Why-is-the-game-lagging-and-what-can-I-do-about-it)
- [How do I clear my cookies or cache?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7473155506327-How-do-I-clear-my-cookies-or-cache)
**Device & Browser Help**
- [What device or software do I need to play?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052570273-What-device-or-software-do-I-need-to-play)
**Screenshots & Console Logs**
- [How do I take a screenshot?](https://littlebigsnake.zendesk.com/hc/en-us/articles/4418759489175-How-do-I-take-a-screenshot)
- [How do I send console logs?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7583963004311-How-do-I-send-console-logs)
- [How do I send console logs in Chrome?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7584056414999-How-do-I-send-console-logs-in-Chrome)
- [How do I send console logs in Firefox?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7584320316695-How-do-I-send-console-logs-in-Firefox)
- [How do I send console logs in Safari?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7584341267223-How-do-I-send-console-logs-in-Safari)}
{=(t4):4. **Getting Started & Gameplay**}
{=(d4):**Getting Started**
- [What is Little Big Snake?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051798214-What-is-Little-Big-Snake)
- [Where do I find this game?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052560773-Where-do-I-find-this-game)
- [What are IO games?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052559693-What-are-IO-games)
- [Do I need to create an account to play?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052570633-Do-I-need-to-create-an-account-to-play)
**Gameplay Guide**
- [How do I play by myself?](https://littlebigsnake.zendesk.com/hc/en-us/articles/10102127421847-How-do-I-play-by-myself)
- [How do I play with a computer or laptop?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051809834-How-do-I-play-with-a-computer-or-laptop)
- [How do I play on a smartphone or tablet?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052570853-How-do-I-play-on-a-smartphone-or-tablet)
- [What are all the game modes?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052571213-What-are-all-the-game-modes)
- [How do I play the Juja game?](https://littlebigsnake.zendesk.com/hc/en-us/articles/6611872875415-How-do-I-play-the-Juja-game)
- [What is the game's story or objective?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051799774-What-is-the-game-s-story-or-objective)
- [What is the arena and how is it divided?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051800334-What-is-the-arena-and-how-is-it-divided)
- [What are some tricks and tips to playing?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051810674-What-are-some-tricks-and-tips-to-playing)
- [How do I score points and use boosters?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052567493-How-do-I-score-points-and-use-boosters)
- [What can I do from the dashboard?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051800874-What-can-I-do-from-the-dashboard)
- [What are the in-game features?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051800374-What-are-the-in-game-features)
**Friends, Chat & Social**
- [How do I add a friend?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051575993-How-do-I-add-a-friend)
- [How do I play with my friends?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051639393-How-do-I-play-with-my-friends)
- [How do I chat?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052569833-How-do-I-chat)
- [Can I chat if I am not a VIP member?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051806534-Can-I-chat-if-I-am-not-a-VIP-member)
**Skins, Pets & Customization**
- [How do I equip skins or flags?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051805014-How-do-I-equip-skins-or-flags)
- [What are skins and flags for?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7898600391063-What-are-skins-and-flags-for)
- [What are pets and how do I get one?](https://littlebigsnake.zendesk.com/hc/en-us/articles/6779155332887-What-are-pets-and-how-do-I-get-one)
- [What kind of achievements can I earn?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052570073-What-kind-of-achievements-can-I-earn)}
{=(t5):5. **Rules, Safety & Policies**}
{=(d5):**Community Rules & Fair Play**
- [I have a problem in Discord!](https://littlebigsnake.zendesk.com/hc/en-us/articles/41238043272471-I-have-a-problem-in-Discord)
- [Inappropriate names and chat behavior](https://littlebigsnake.zendesk.com/hc/en-us/articles/40045094904471-Inappropriate-names-and-chat-behavior)
- [Cheating, bots, scripts, and modified clients](https://littlebigsnake.zendesk.com/hc/en-us/articles/40045085375255-Cheating-bots-scripts-and-modified-clients)
- [Account sharing, selling, trading, and transfers](https://littlebigsnake.zendesk.com/hc/en-us/articles/40045080306967-Account-sharing-selling-trading-and-transfers)
**Gameplay Changes & Feedback**
- [What happened to Tap & Go?](https://littlebigsnake.zendesk.com/hc/en-us/articles/40044171726487-What-happened-to-Tap-Go)}
{=(t6):6. **Announcements**}
{=(d6):**Game Updates**
- [Magic and Dragons Season - New Skins & Regalias](https://littlebigsnake.zendesk.com/hc/en-us/articles/41237497848471-Magic-and-Dragons-Season-New-Skins-Regalias)
- [Pet Invasion Event: X2 Chance Pets](https://littlebigsnake.zendesk.com/hc/en-us/articles/40044898224023-Pet-Invasion-Event-X2-Chance-Pets)}
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{=(c1): - [Signing In](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044566959255-Signing-In)
- [Account Recovery](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044566981015-Account-Recovery)
- [Account Settings](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044567042071-Account-Settings)
- [Account Deletion](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044521583383-Account-Deletion)}
{=(c2): - [Purchases & Missing Items](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044521687575-Purchases-Missing-Items)
- [VIP Subscriptions](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044573595287-VIP-Subscriptions)
- [Refunds & Payment Methods](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044586033047-Refunds-Payment-Methods)
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{=(c3): - [Lag, Loading & Performance](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044588990743-Lag-Loading-Performance)
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{=(c4): - [Getting Started](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044560778135-Getting-Started)
- [Gameplay Guide](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044566807319-Gameplay-Guide)
- [Friends, Chat & Social](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044566827543-Friends-Chat-Social)
- [Skins, Pets & Customization](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044553964951-Skins-Pets-Customization)}
{=(c5): - [Community Rules & Fair Play](https://littlebigsnake.zendesk.com/hc/en-us/sections/40045085227415-Community-Rules-Fair-Play)
- [Gameplay Changes & Feedback](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044589197207-Gameplay-Changes-Feedback)}
{=(c6): - [Game Updates](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044907170583-Game-Updates)}
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"content": "{delete}\n{require:}\n{=():}\n{=(pre):!}\n{=(tag):zendesk}\n{=(footer):{pre}{tag} · {user(name)}}\n{embed(color):#000001}\n{=(sub):{lower:{args}}}\n{=(sub):{replace({target(mention)},):{sub}}}\n{=(term1):{join( ):{sub}}}\n{=(term):{urlencode(+):{term1}}}\n{=(search):https://littlebigsnake.zendesk.com/hc/en-us/search?utf8=%E2%9C%93&query={term}}\n{=(sub):{join():{sub}}}\n{=(sub):{if({sub}==):0|{sub}}}\n{=(pages):1 2 3 4 5 6}\n{=(k1):account,login,signin,signingin,resetpassword,passwordreset,accountrecovery,recoveraccount,lostaccount,hackedaccount,accounthacked,settings,accountid,gameid,changeregistration,registrationchange,changename,changeusername,changelanguage,deleteaccount,accountdeletion}\n{=(k2):purchases,missingitems,missingvip,missingrubies,vipsubscription,upgradevip,monthlyvip,annualvip,cancelvip,cancelsubscription,cardnotworking,paymentnotworking,paymentmethod,refund,purchasesafety,rubyprice,differentprices,transferrubies,giftrubies,giveaways,prizes,giverubies}\n{=(k3):technicalhelp,techsupport,gamelagging,laggy,lags,ping,fps,delay,loading,performance,clearcookies,clearcache,device,browser,software,screenshots,consolelogs,chrome,firefox,safari}\n{=(k4):whatislbs,wheretoplay,iogames,createaccount,gameplayguide,soloplay,playalone,computer,laptop,smartphone,cellphone,tablet,gamemodes,jujagame,objective,story,arena,map,tricksandtips,scorepoints,boosters,dashboard,lairmenu,features,addfriends,addteammates,vipchat,social,playwithfriends,skins,pets,customization,flags,regalias,achievements}\n{=(k5): communityrules,safety,policies,fairplay,discordproblem,discordserver,inappropriatenames,inappropriateigns,inappropriatebehavior,harassment,targeting,cheating,bots,scripts,mods,modified,hacks,hacking,hackers,accountsharing,accountselling,accounttrading,accounttransfers,gameplaychanges,feedback,tapandgo,tng}\n{=(k6):announcements,gameupdates,magicanddragonsseason,newskins,newregalia,petinvasionevent}\n{=(k1c):{in({sub}):{k1}}}\n{=(k2c):{in({sub}):{k2}}}\n{=(k3c):{in({sub}):{k3}}}\n{=(k4c):{in({sub}):{k4}}}\n{=(k5c):{in({sub}):{k5}}}\n{=(k6c):{in({sub}):{k6}}}\n{=(key):{if({k1c}==true):1|{if({k2c}==true):2|{if({k3c}==true):3|{if({k4c}==true):4|{if({k5c}==true):5|{if({k6c}==true):6}}}}}}}\n{=(page):{if({pcheck}==true):{sub}}}\n{=(search):{and({page}==|{key}==|{sub}!=0):{search}}}\n{=(searchc):{and({page}==|{key}==|{sub}!=0):true|false}}\n{=(sub):{if({key}!=):{key}|{if({page}!=):{page}|{sub}}}}\n{=(subc):{contains({sub}):{pages}}}\n{=(sub):{if({subc}==true):{sub}|{if({searchc}==true):7|0}}}\n\n{=(icon):https://play-lh.googleusercontent.com/iKVsj5vAj9EWI97lsCD7_PJiD5KuZO6PUNqEvK4qGXFPROxSKkL5Xs8cLqpgYnOqkYglLT6nhFpqPGOGD5iDwRQ}\n{=(url):https://littlebigsnake.zendesk.com}\n{=(name):LBS ZENDESK}\n\n{=(t1):1. **Account & Login**}\n{=(d1):**Signing In**\n- [How do I sign in to a registered account on web?](https://littlebigsnake.zendesk.com/hc/en-us/articles/5382976338455-How-do-I-sign-in-to-a-registered-account-on-web)\n- [How do I sign in to a registered account on mobile?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360063706173-How-do-I-sign-in-to-a-registered-account-on-mobile)\n- [How do I reset my password?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051639033-How-do-I-reset-my-password)\n**Account Recovery**\n- [I lost my account!](https://littlebigsnake.zendesk.com/hc/en-us/articles/36608073102871-I-lost-my-account)\n- [My account was hacked. What should I do?](https://littlebigsnake.zendesk.com/hc/en-us/articles/40044233948823-My-account-was-hacked-What-should-I-do)\n**Account Settings**\n- [How do I find my account ID?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052273733-How-do-I-find-my-account-ID)\n- [How do I change my registration? (Email or Login Method)](https://littlebigsnake.zendesk.com/hc/en-us/articles/36607741154839-How-do-I-change-my-registration-Email-or-Login-Method)\n- [How do I change my username?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7899279452183-How-do-I-change-my-username)\n- [How do I change my game language?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7412534328855-How-do-I-change-my-game-language)\n**Account Deletion**\n- [How do I delete my account?](https://littlebigsnake.zendesk.com/hc/en-us/articles/9207092570775-How-do-I-delete-my-account)}\n\n{=(t2):2. **Purchases, VIP & Rubies**}\n{=(d2):**Purchases & Missing Items**\n- [Purchase Not Received – Missing Rubies, VIP & In-Game Items](https://littlebigsnake.zendesk.com/hc/en-us/articles/38483218794647-Purchase-Not-Received-Missing-Rubies-VIP-In-Game-Items)\n**VIP Subscriptions**\n- [How do I upgrade my account to VIP?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051565173-How-do-I-upgrade-my-account-to-VIP)\n- [How do I upgrade from monthly VIP to annual VIP?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051872893-How-do-I-upgrade-from-monthly-VIP-to-annual-VIP)\n- [How do I cancel my subscription? (Browser only)](https://littlebigsnake.zendesk.com/hc/en-us/articles/360050786694-How-do-I-cancel-my-subscription-Browser-only)\n- [How do I cancel my subscription? (iOS)](https://littlebigsnake.zendesk.com/hc/en-us/articles/360058833533-How-do-I-cancel-my-subscription-iOS)\n- [How do I cancel my subscription? (Android)](https://littlebigsnake.zendesk.com/hc/en-us/articles/360058826073-How-do-I-cancel-my-subscription-Android)\n**Refunds & Payment Methods**\n- [Why is my prepaid or gift card not working?](https://littlebigsnake.zendesk.com/hc/en-us/articles/4418747869335-Why-is-my-prepaid-or-gift-card-not-working)\n- [How do I update my payment method? (Web only)](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051111654-How-do-I-update-my-payment-method-Web-only)\n- [How can I get a refund?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360062003634-How-can-I-get-a-refund)\n**Purchase Safety**\n- [Why do Rubies cost different prices in different countries?](https://littlebigsnake.zendesk.com/hc/en-us/articles/41237891083671-Why-do-Rubies-cost-different-prices-in-different-countries)\n- [Can I buy or receive rubies from another player?](https://littlebigsnake.zendesk.com/hc/en-us/articles/40044410865175-Can-I-buy-or-receive-rubies-from-another-player)}\n\n{=(t3):3. **Technical Help**}\n{=(d3):**Lag, Loading & Performance**\n- [Why is the game lagging and what can I do about it?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360050941454-Why-is-the-game-lagging-and-what-can-I-do-about-it)\n- [How do I clear my cookies or cache?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7473155506327-How-do-I-clear-my-cookies-or-cache)\n**Device & Browser Help**\n- [What device or software do I need to play?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052570273-What-device-or-software-do-I-need-to-play)\n**Screenshots & Console Logs**\n- [How do I take a screenshot?](https://littlebigsnake.zendesk.com/hc/en-us/articles/4418759489175-How-do-I-take-a-screenshot)\n- [How do I send console logs?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7583963004311-How-do-I-send-console-logs)\n- [How do I send console logs in Chrome?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7584056414999-How-do-I-send-console-logs-in-Chrome)\n- [How do I send console logs in Firefox?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7584320316695-How-do-I-send-console-logs-in-Firefox)\n- [How do I send console logs in Safari?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7584341267223-How-do-I-send-console-logs-in-Safari)}\n\n{=(t4):4. **Getting Started & Gameplay**}\n{=(d4):**Getting Started**\n- [What is Little Big Snake?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051798214-What-is-Little-Big-Snake)\n- [Where do I find this game?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052560773-Where-do-I-find-this-game)\n- [What are IO games?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052559693-What-are-IO-games)\n- [Do I need to create an account to play?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052570633-Do-I-need-to-create-an-account-to-play)\n**Gameplay Guide**\n- [How do I play by myself?](https://littlebigsnake.zendesk.com/hc/en-us/articles/10102127421847-How-do-I-play-by-myself)\n- [How do I play with a computer or laptop?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051809834-How-do-I-play-with-a-computer-or-laptop)\n- [How do I play on a smartphone or tablet?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052570853-How-do-I-play-on-a-smartphone-or-tablet)\n- [What are all the game modes?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052571213-What-are-all-the-game-modes)\n- [How do I play the Juja game?](https://littlebigsnake.zendesk.com/hc/en-us/articles/6611872875415-How-do-I-play-the-Juja-game)\n- [What is the game's story or objective?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051799774-What-is-the-game-s-story-or-objective)\n- [What is the arena and how is it divided?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051800334-What-is-the-arena-and-how-is-it-divided)\n- [What are some tricks and tips to playing?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051810674-What-are-some-tricks-and-tips-to-playing)\n- [How do I score points and use boosters?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052567493-How-do-I-score-points-and-use-boosters)\n- [What can I do from the dashboard?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051800874-What-can-I-do-from-the-dashboard)\n- [What are the in-game features?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051800374-What-are-the-in-game-features)\n**Friends, Chat & Social**\n- [How do I add a friend?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051575993-How-do-I-add-a-friend)\n- [How do I play with my friends?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051639393-How-do-I-play-with-my-friends)\n- [How do I chat?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052569833-How-do-I-chat)\n- [Can I chat if I am not a VIP member?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051806534-Can-I-chat-if-I-am-not-a-VIP-member)\n**Skins, Pets & Customization**\n- [How do I equip skins or flags?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360051805014-How-do-I-equip-skins-or-flags)\n- [What are skins and flags for?](https://littlebigsnake.zendesk.com/hc/en-us/articles/7898600391063-What-are-skins-and-flags-for)\n- [What are pets and how do I get one?](https://littlebigsnake.zendesk.com/hc/en-us/articles/6779155332887-What-are-pets-and-how-do-I-get-one)\n- [What kind of achievements can I earn?](https://littlebigsnake.zendesk.com/hc/en-us/articles/360052570073-What-kind-of-achievements-can-I-earn)}\n\n{=(t5):5. **Rules, Safety & Policies**}\n{=(d5):**Community Rules & Fair Play**\n- [I have a problem in Discord!](https://littlebigsnake.zendesk.com/hc/en-us/articles/41238043272471-I-have-a-problem-in-Discord)\n- [Inappropriate names and chat behavior](https://littlebigsnake.zendesk.com/hc/en-us/articles/40045094904471-Inappropriate-names-and-chat-behavior)\n- [Cheating, bots, scripts, and modified clients](https://littlebigsnake.zendesk.com/hc/en-us/articles/40045085375255-Cheating-bots-scripts-and-modified-clients)\n- [Account sharing, selling, trading, and transfers](https://littlebigsnake.zendesk.com/hc/en-us/articles/40045080306967-Account-sharing-selling-trading-and-transfers)\n**Gameplay Changes & Feedback**\n- [What happened to Tap & Go?](https://littlebigsnake.zendesk.com/hc/en-us/articles/40044171726487-What-happened-to-Tap-Go)}\n\n{=(t6):6. **Announcements**}\n{=(d6):**Game Updates**\n- [Magic and Dragons Season - New Skins & Regalias](https://littlebigsnake.zendesk.com/hc/en-us/articles/41237497848471-Magic-and-Dragons-Season-New-Skins-Regalias)\n- [Pet Invasion Event: X2 Chance Pets](https://littlebigsnake.zendesk.com/hc/en-us/articles/40044898224023-Pet-Invasion-Event-X2-Chance-Pets)}\n{=(t7):}\n{=(d7):**Search:** [{term1}]({search})}\n\n{=(c1): - [Signing In](https://littlebigsnake.zendesk.com/hc/en-us/sections/40044566959255-Signing-In)\n - [Account 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