modmail

{
  "id": 1706720,
  "created_at": "2023-04-06T04:02:34.000Z",
  "tag_name": "modmail",
  "nsfw": false,
  "owner_id": "214265025710260224",
  "uses": 14,
  "description": null,
  "restricted": true,
  "shared": false,
  "deleted": false,
  "safe": "",
  "hidden": false,
  "guild_id": "952775605349417000",
  "sharer": "214265025710260224",
  "content": "",
  "embed": "{\"color\": 5198940, \"image\": {\"url\": \"https://i.imgur.com/vD0tGUf.png\"}, \"title\": \"ModMail Tutorial\", \"author\": {\"name\": \"Glitten Support\", \"icon_url\": \"https://cdn.discordapp.com/attachments/1049471669573537812/1073659480593674340/glittensupport.jpeg\"}, \"fields\": [{\"name\": \"\", \"value\": \"You are able to re-open a ticket once closed, but do not spam or harass the mods using ModMail. Please remember to reference the rules channel. Thank you!\", \"inline\": true}], \"description\": \"1. To use ModMail, find ModMail on the side of the server and open up the profile to send a DM. \\n2. Once you send the message you would like to relay to the mods, you will be asked to select a server to send it to / confirm if you want to send it to the glittens. Keep in mind once you click the little green check, it will open a ticket automatically.\\n3. That's it! You will be able to communicate with the mods directly and once resolved, we will close the ticket.\"}",
  "last_fetched": "2026-10-20T19:13:38.688Z"
}